Understanding WHS Terminology

Comprehensive Guide to Work Health and Safety Terms

Navigate the world of WHS with our detailed glossary, designed to clarify key terms for Australian businesses.

WHS Glossary

Our glossary provides clear definitions and explanations of essential Work Health and Safety (WHS) terms. This resource is tailored for Australian businesses to help them understand and apply WHS legislation, codes of practice, and guidance from regulators. Each entry is crafted to enhance your knowledge and ensure compliance with Australian standards.

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Legislation Terms

PCBU - Person Conducting Business or Undertaking

A PCBU is a person or organisation that runs a business or undertaking, whether for profit or not. This includes companies, sole traders, partnerships, government bodies, and some charities, but usually not individual workers or volunteers. A PCBU has the primary duty to ensure health and safety at work so far as is reasonably practicable.

Worker

A worker is anyone who carries out work for a PCBU, including employees, contractors, subcontractors, labour hire workers, apprentices, trainees, work experience students, and volunteers. Workers are protected by WHS laws regardless of their employment arrangement.

Officer

An officer is a person who makes, or participates in making, decisions that affect the whole or a substantial part of a business, such as company directors or senior managers. Officers have a duty to exercise due diligence to ensure the business complies with WHS obligations.

Due Diligence

Due diligence means taking reasonable steps to understand WHS risks, ensure appropriate resources and processes are in place, and verify that safety systems are actually working. It is an active, ongoing responsibility, not a one-off task.

Reasonably Practicable

Reasonably practicable means what is reasonably able to be done to ensure health and safety, taking into account the likelihood of a hazard, the degree of harm, what is known about the risk and controls, and the cost of controls, where cost is only considered after safety factors.

Notifiable Incident

A notifiable incident is a serious workplace event that must be reported to the WHS regulator. This includes a death, serious injury or illness, or a dangerous incident that exposes someone to serious risk, even if no one is injured.

Serious Injury or Illness

A serious injury or illness is one that requires urgent medical treatment, hospitalisation, or involves specific conditions listed in the regulations, such as amputations or serious head injuries. These incidents are generally notifiable.

Dangerous Incident

A dangerous incident is a near miss that could have caused serious injury or death, such as a collapse, explosion, electric shock, or uncontrolled release of a substance. It must be notified even if no one is hurt.

Construction Work

Construction work includes a wide range of activities related to buildings and structures, such as building, demolition, alteration, repair, excavation, and installation of services. It applies well beyond large construction sites and can include minor works and maintenance.

High Risk Construction Work

High risk construction work is specific types of construction work that involve higher levels of risk, such as work at heights, near live electrical installations, in confined spaces, or involving structural alterations. This type of work usually requires a Safe Work Method Statement (SWMS).

Confined Space

A confined space is an enclosed or partially enclosed area that is not designed for continuous occupancy, has limited entry or exit, and may have hazardous atmospheres, engulfment risks, or other serious hazards. Examples include tanks, silos, pits, and some roof spaces.

Competent Person

A competent person is someone who has acquired the knowledge and skills to carry out a task through training, qualification, or experience. The level of competence required depends on the task and the risk involved.

Consultation

Consultation means sharing information, giving workers a reasonable opportunity to express views, and taking those views into account when making WHS decisions. It is required when identifying hazards, assessing risks, and making changes that affect safety.

High Risk Work Licence

A High Risk Work Licence is required for certain types of high-risk work, such as operating forklifts, cranes, hoists, scaffolding, rigging, dogging, and pressure equipment. The licence confirms the holder has been trained and assessed as competent to perform that work. Licences are issued by state and territory WHS regulators.

Personal Protective Equipment (PPE)

PPE is equipment worn by workers to reduce exposure to hazards, such as helmets, gloves, safety glasses, respirators, and high-visibility clothing. PPE is the lowest level of control in the hierarchy and should be used together with higher-order controls where possible. Businesses must provide, maintain, and ensure correct use of PPE.

WHS Documents

Emergency Plan

An emergency plan sets out how a workplace will respond to emergencies such as fire, medical incidents, chemical spills, or evacuations. It should be appropriate to the workplace and known to workers. It should also include arrangements for emergency drills.

Safe Work Method Statement (SWMS)

A SWMS is a document that sets out how high risk construction work will be carried out safely, including hazards, risks, and control measures. It is required for specific types of high risk construction work.

Safety Data Sheet (SDS)

A Safety Data Sheet provides information about a hazardous chemical, including its hazards, safe handling, storage, and emergency measures. PCBUs must ensure SDSs are available for hazardous chemicals used at work.

WHS Management Plan

A WHS Management Plan is a document that sets out how health and safety will be managed for a workplace or project. It typically explains responsibilities, consultation arrangements, risk management processes, incident reporting, training, and emergency procedures.

WHS Management Plans are commonly required for construction projects and are often requested by clients. Principal contractors are typically responsible for providing and implementing the WHS Management plan.

WHS Policy

A WHS Policy is a high-level statement that outlines a business’s commitment to health and safety. It usually defines overall responsibilities, expectations, and objectives, and confirms that the business intends to meet its WHS duties. While not always legally required, a WHS policy is commonly expected and supports compliance and due diligence.

Safe Work Procedure (SWP) / Safe Operating Procedure (SOP)

A Safe Work Procedure or Safe Operating Procedure describes the safest way to carry out a specific task or activity. It identifies key hazards, outlines control measures, and provides step-by-step guidance for workers. SWPs and SOPs are widely used to manage routine or higher-risk tasks and to support training and supervision.

Permit to Work

A Permit to Work is a formal authorisation that allows specific high-risk work to be carried out under defined conditions. It confirms that hazards have been identified, controls are in place, and relevant approvals have been obtained before work starts. Permits are commonly used for tasks such as confined space entry, hot work, electrical work, or work on pressurised systems.

Hazardous Chemicals Register

A hazardous chemicals register is a list of all hazardous chemicals used, handled, or stored at a workplace. It must include current Safety Data Sheets and be readily accessible to workers. The register helps ensure chemicals are properly identified, managed, and communicated.

Asbestos Register

An asbestos register is a document that records the presence, location, and condition of asbestos or asbestos-containing materials in a workplace. It is required for most buildings constructed before 31 December 2003, unless asbestos has been confirmed as not present. The register must be kept up to date and accessible.

Risk Management

Hazard

A hazard is anything with the potential to cause harm, such as machinery, chemicals, noise, manual tasks, or work practices. Identifying hazards is the first step in managing WHS risks.

Risk

Risk is the likelihood that a hazard will cause harm, and how severe that harm could be. Risk increases when hazards are uncontrolled or exposure is higher.

Risk Control

A risk control is a measure put in place to eliminate a hazard or minimise the risk associated with it. Controls should follow the hierarchy of control, with higher-order controls preferred.

Hierarchy of Control

The hierarchy of control is a ranked approach to managing risks, starting with elimination, then substitution, isolation, engineering controls, administrative controls, and finally personal protective equipment (PPE). Higher-level controls are more effective and reliable.

Risk Assessment

A risk assessment is the process of identifying hazards, assessing the level of risk, and determining appropriate control measures. Under WHS laws, risks must be eliminated so far as is reasonably practicable, or minimised if elimination is not possible. Risk assessments help businesses make informed decisions about how to manage safety risks.

Plant and Equipment

Plant

Plant includes machinery, equipment, appliances, tools, vehicles, and any associated components used at work. Plant can be fixed or mobile and often carries specific inspection, maintenance, and training requirements.

Hostile Operating Environment (Electrical Equipment)

A hostile operating environment is a work environment where electrical equipment is exposed to conditions that increase the risk of damage or electric shock. This can include moisture, dust, vibration, corrosive substances, heat, outdoor exposure, or rough handling. Electrical equipment used in hostile environments usually requires additional protection, inspection, and testing.

Residual Current Device (RCD)

An RCD is a safety device designed to quickly shut off electricity if it detects a fault, reducing the risk of electric shock. RCDs are required in many workplaces for certain electrical equipment, particularly in hostile operating environments. They can be fixed or portable and must be tested regularly.

Pressure Equipment

Pressure equipment includes boilers, pressure vessels, air receivers, and piping that operate under pressure. These items can pose serious risks if they fail, including explosion or release of stored energy. WHS laws require pressure equipment to be designed, installed, inspected, and maintained in accordance with specific requirements.

Plant Design Registration

Plant design registration is the formal registration of the design of certain high-risk plant with the WHS regulator. It applies to specific plant types listed in the regulations, such as pressure equipment, lifts, and amusement devices. Registration confirms the design meets relevant safety standards before the plant is manufactured or used.

Plant Item Registration

Plant item registration is the registration of individual items of certain high-risk plant with the WHS regulator. It applies after the plant is manufactured or installed and links the physical item to its approved design. Both design registration and item registration may be required, depending on the plant type.

Hazardous Chemicals

Hazardous Chemical

A hazardous chemical is a substance, mixture, or article that can pose health or physical risks, such as toxic, flammable, corrosive, or reactive chemicals. Specific rules apply to labelling, safety data sheets, storage, and handling.

Health Monitoring

Health monitoring involves medical assessments to identify early signs of illness or injury related to exposure to certain workplace hazards. It is required under the WHS Regulations for specific substances and activities, such as exposure to lead, asbestos, or crystalline silica. Monitoring must be carried out by a registered medical practitioner.

Air Monitoring

Air monitoring is the measurement of airborne contaminants to determine worker exposure levels. It is required in some situations to assess whether exposure standards are exceeded or to verify the effectiveness of control measures. Results must be recorded and, in some cases, provided to workers and regulators.

Crystalline Silica

Crystalline silica is a common mineral found in materials such as concrete, bricks, tiles, stone, and sand. When these materials are cut, ground, or drilled, fine silica dust can be released, which can cause serious lung disease. WHS laws impose strict controls on activities that generate silica dust.

Engineered Stone

Engineered stone is a manufactured product made from crushed stone and resins, often containing very high levels of crystalline silica. Engineered stone has been banned in Australia, meaning it cannot be manufactured, supplied, processed, or installed due to the serious health risks associated with silica dust exposure. Limited exceptions may apply for removal, disposal, or legacy work under strict regulatory controls.

Frequently Asked WHS Questions

Understanding workplace health and safety (WHS) can be challenging. Here, we address some of the most frequently asked questions we get from our clients.

What do I need for my business to be WHS compliant?

Requirements can vary significantly based on factors such as the size of the business, its location, and the nature of your work. A fantastic starting point is to use our WHS self-assessment tool, which can help you identify specific documents and systems that may be needed based on your business context.

Do I need a written WHS policy and paperwork if I’m a small business or sole trader?

You still have WHS duties regardless of business size, but the amount of paperwork should match your risks. For low-risk workplaces, you might only need simple procedures, basic risk controls, and a way to record training, incidents, and maintenance checks.

For higher-risk workplaces (e.g. involving construction, high-risk plant, hazardous chemicals, working at heights, confined spaces, etc.), written risk assessments, safe work procedures, and detailed records are much more likely to be expected.

Check out our WHS self-assessment tool to find out what sort of documents and systems your business might need.

Do I need to provide WHS induction or training to employees, contractors and other workers?

Yes. You must ensure all workers, including employees, contractors, subcontractors, and labour hire workers, are given the information, instruction, training, and supervision needed to work safely. This usually includes a general workplace or site induction (rules, hazards, emergency procedures, reporting processes, PPE, traffic management) and any task-specific or role-specific training.

Inductions and training do not have to be formally recorded by law, but keeping records is strongly recommended, it helps demonstrate that you have met your WHS duties, reduces business liability, and ensures people have actually completed the required training, especially if there is an incident or regulator inquiry.

We provide customised, engaging and user-friendly WHS induction and training videos, which are specifically designed to meet Australian legal requirements.

Isn’t all this WHS stuff just a box-ticking exercise?

It can feel that way, especially for small businesses that already take pride in running a safe workplace, and many do operate safely without realising they’re technically non-compliant. The issue is that accidents can and do still happen, often from routine tasks or small changes that weren’t properly thought through.

Good WHS systems and records aren’t about paperwork for its own sake, they help you identify risks early, put sensible controls in place, and prevent incidents before someone gets hurt.

If an incident does occur, having clear, high-quality WHS records can significantly reduce business liability by showing you took reasonable steps to manage risks, trained your workers, and met your legal duties, which can make a real difference in regulator investigations, insurance claims, and legal outcomes.

What do I do if someone gets injured at work?

Make the area safe, provide first aid, call emergency services if needed, and arrange medical treatment. Record what happened (who, when, where, what injury, what task, any witnesses) and notify your workers’ compensation insurer as required (usually within 48 hours).

If the injury is serious, it may be a ‘notifiable incident’, you must notify your state/territory WHS regulator and preserve the incident site until released (with limited exceptions like helping an injured person or making the area safe).

When do I have to notify SafeWork (or my WHS regulator) about an incident?

You must notify the regulator immediately (typically by phone) if there is a death, a serious injury or illness, or a dangerous incident (a near miss that exposes someone to serious risk), these are commonly called ‘notifiable incidents’. You’ll usually also need to submit a written notification afterward and keep records.

If you’re unsure, it’s safer to check your regulator’s notifiable incident criteria rather than assume it’s “not serious enough”.

What happens if a worker refuses unsafe work, and can they do that?

Workers can raise safety concerns and, in certain circumstances, cease or refuse unsafe work if they reasonably believe there is a serious risk from immediate or imminent exposure to a hazard. The practical approach is to stop, make the situation safe, consult with the worker, assess the risk, and agree on controls before restarting. You should not discipline someone for raising a genuine safety issue, instead treat it as a trigger to review hazards, supervision, and controls.

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